Thank you for choosing Green Herbal Care. We work hard to ensure every order is processed carefully and delivered as efficiently as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays may be processed on the next business day.
Once your order has been prepared and shipped, you will receive a confirmation email with tracking information so you can follow your shipment.
Shipping Methods
We partner with trusted shipping carriers to deliver orders throughout eligible regions in the United States. Shipping times may vary depending on the destination and the selected shipping option.
Estimated delivery time usually ranges between 3–7 business days after the order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on the delivery address and the selected shipping method. Occasionally, we may offer promotional shipping options during special events or seasonal promotions.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Green Herbal Care is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Order Tracking
After your order ships, tracking details will be provided via email. Delivery updates can be viewed directly through the carrier’s tracking system.
Lost or Delayed Shipments
If your order appears delayed or you believe a shipment has been lost in transit, please contact our support team and we will assist in reviewing the shipment status.
Contact
If you have questions regarding your order or shipping details, please contact our customer support team through our website contact page.